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OUR COMMUNITIES

From Kaihoke to Oamaru

We invest heavily in training and professional development for our staff members.

We are committed to providing sustainable employment opportunities and supporting local communities.

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Kaikohe

We support the Far North community through sustainable employment.

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We have proudly watched and supported family members as they grew and moved through our Kaikohe based hub, into other areas or careers through this solid foundation. This investment includes not only Kaikohe, but the fringes and surrounding areas of the Te Tai Tokerau district.

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We also work with local community boards and are a member of the Northland Business Association & the Kaikohe Business Association. Regular collaboration and quality assurance ensures an environment of continual improvement resulting in WIN/WIN situations for all stakeholders and customers

North Shore 

Our Albany branch is as diverse as the Auckland region.

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We are proud to have a wide representation of cultures and demographics supporting our clients and their customers throughout NZ.

 

This multicultural hub boasts in excess of over a dozen different languages that support multiple communities.

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We are also a member of Business North Harbour & our Director sits on their board.

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Christchurch

This satellite hub was established to support & complement our Phone Plus Group umbrella.

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Based in Riccarton, our local Christchurch team are enthusiastically serving our Christchurch & South Island customers.

 

Opportunities include further BCP, Solar Systems and growing our 3PL & utilities network.

Oamaru

In 2022 we made an acquisition of Pulse Solutions Limited.

We are very excited to welcome our Southland team into the Phone Plus family.

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We are fortunate to have such a wealth of experience come on board and aim to combine this knowledge with our efficiencies and systems in order to maintain sustainability.

 

We welcome the Oamaru team along with their pride and tenacity and look forward to what the future has to offer.

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NATIONAL

Phone Plus has the following Strategic Memberships, Partnerships and Affiliates: 

  • Auckland Chamber of Commerce since 2001

  • Marketing Association since 2001

  • Customer Contact Network New Zealand (formerly CCiNZ) since 2009 Board Seat

  • Asia Pacific Contact Centre Association of Leaders – APCCAL since 2010

  • Registered Financial Provider since 2011 (FSP288465)

  • Membership with Financial Services Complaints Limited

  • Auscontact – since 2016

  • Northland Business Association – 2016 – Board Seat

  • Institute of Directors since 2017

  • Business North Harbour – Board Seat

  • Kaikohe Business Association – Board Seat

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Our operational Director sits on the steering committee of the Customer Contact Network of NZ (CCNNZ) after stepping down as Vice Chair in November 2019 to create succession planning opportunities. 

We also support local and international charities both as Clients and with supporter activities for some organisations including but not limited to: 

  • ChildFund NZ

  • WaterAid

  • Heart Foundation Fundraising

  • World Animal Protection

  • UN Refugees

  • Young New Zealanders Foundation which provides education and support for schools for awareness and prevention of youth suicide which is especially prevalent in the Far North of New Zealand.

  • Breast Cancer and Prostate Cancer Awareness

  • Northland District Health Board supporting meningococcal vaccinations, pregnancies, cataracts as well as drug and alcohol dependency situations.

  • Save our Kiwi

  • Saving Hope

  • Kaimanawa Heritage Horses

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