Work with us.
At Phone Plus we’re always looking to work with excellent team members at all levels.
Find out more about the roles that operate within our contact centre and what it’s like to work for Phone Plus.
Our contact centre delivers a wide range of services to our clients and there are many roles that work together as a team to meet and exceed our clients’ expectations.
We do things a little differently at Phone Plus, because we really believe in our purpose and the way we serve our clients. People are our focus, and this is something that shines through in everything we do.
CUSTOMER SERVICE REPRESENTATIVES
Our customer services representatives are outstanding at providing a knowledgeable, courteous and professional service to callers.
As a telesales agent with Phone Plus, you will provide confident, engaging and passionate sales presentations to our clients' customers.
Our administration management people are very important and special to us. They carry out administrative functions to support key campaigns and back-office services.
Being a shift leader at Phone Plus is all about ensuring the smooth running of the contact centre. This involves making sure that operators provide a knowledgeable, courteous and professional service to callers and ensuring that employee management and reporting requirements for the shift are met.
We love our team leaders! They are responsible for the effective co-ordination and supervision of our virtual teams.
When operating a business that offers services 24 hours a day, 7 days a week, quality information technology and systems support is really important. Our wonderful systems developers develop, implement and maintain systems applications in line with user requirements.