Call Centre & Customer Service - Plus
Phone Plus partners with businesses to provide expertise in call centre, customer service, sales, market research, and critical back-office administrative processing. You can be assured we will deliver professional, outstanding customer experience services that fulfil all your requirements.
We value quality, continuity, and genuine care for people.
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​Phone Plus is a New Zealand-owned outsource business service centre. Founded more than 20 years ago, we bring to your organisation 100-plus years of commercial savvy across our diverse leadership team. We’re proud of our reputation, we form excellent relationships with our clients, and are privileged to work with many top-performing New Zealand companies.
Our locally based people are well trained, and engage seamlessly with your customers and their culture, whatever the situation.
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Our New Zealand sites in the North and South Island are available 24 hours a day, 7 days a week. Having multiple sites also enables us to provide disaster recovery functionalities.
Our Outsource Services for Business
INBOUND SERVICES
Streamline your business 24/7/365 with our range of outsourced inbound services:
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​Contact centre services
Virtual assistants
Bookkeeping
24/7 admin services
24/7 BCP support
3PL/fulfilment
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OUTBOUND SERVICES
Our outbound services are results-focused to give you the best outcome, from marketing to data solutions:
Telesales & Marketing (B2B/B2C)
Data Solutions
Social Media
Online Sales
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PEOPLE SERVICES
Our HR services will free up your time and resources and help you control your costs:
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Recruitment
Human Resources
Training & Upskilling
Job Placements
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PHONE PLUS
Benefits
MAKE LIFE EASIER
Crisis – what crisis?
Take a load off and let us look after the nitty gritty.
REDUCE YOUR OFFICE COSTS
Outsourcing to our professional back-office team will save you money.
OPTIMISE YOUR MARKETING
Smart campaigns customised to bring in a truckload of quality leads.
IMPROVE YOUR
CUSTOMER SERVICE
Efficient contact response that speaks your language to the people you care about.
SMASH YOUR SALES TARGETS
We can help you sell – whether you want to fill a venue or empty your warehouse.
