Call Centre & Customer Service - Plus
Phone Plus partners with businesses to provide expertise in call centre, customer service, sales, market research, and critical back-office administrative processing. You can be assured we will deliver professional, outstanding customer experience services that fulfil all your requirements.
We value quality, continuity, and genuine care for people.
Phone Plus is a New Zealand-owned outsource business service centre. Founded more than 20 years ago, we bring to your organisation 100-plus years of commercial savvy across our diverse leadership team. We’re proud of our reputation, we form excellent relationships with our clients, and are privileged to work with many top-performing New Zealand companies.
Our locally based people are well trained, and engage seamlessly with your customers and their culture, whatever the situation.
Our New Zealand sites in Northland, Auckland, Christchurch and Oamaru are available 24 hours a day, 7 days a week. Having four sites also enables us to provide disaster recovery functionalities.
Our Outsource Services for Business
Streamline your business 24/7/365 with our range of outsourced inbound services:
Contact centre services
24/7 admin services
24/7 BCP support
Our outbound services are results-focused to give you the best outcome, from marketing to data solutions:
Telesales & Marketing (B2B/B2C)
MAKE LIFE EASIER
Crisis – what crisis?
Take a load off and let us look after the nitty gritty.
REDUCE YOUR OFFICE COSTS
Outsourcing to our professional back-office team will save you money.
OPTIMISE YOUR MARKETING
Smart campaigns customised to bring in a truckload of quality leads.
Efficient contact response that speaks your language to the people you care about.
SMASH YOUR SALES TARGETS
We can help you sell – whether you want to fill a venue or empty your warehouse.
PEOPLE ARE SAYING GOOD THINGS...
Phone Plus are a pleasure to work with and have been friendly in all dealings. We were able to regularly discuss the daily breakdowns of key statistics and brainstorm new ideas to address any challenges encountered by their outbound team.
~ Tim Bryers, SGC Key Account Manager